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Microsoft Dynamics 365 Marketing

Enable your organization with full view of the buyer’s journey from prospect to customer
with an advanced marketing automation platform.

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Engage customers in real time

Design, predict, and deliver content for personalized customer journeys.

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Win customers and earn loyalty faster

Orchestrate customer journeys to provide a holistic experience.

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Build customer trust with a unified, adaptable platform

Use built-in features to help with compliance requirements and protect customer data.

Why Dynamics 365 Marketing

Drive meaningful customer interactions across digital and physical channels, converting insights to AI-powered actions for customer loyalty to achieve business success.

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End-to-end experiences

  • Real time customer-led journeys

  • B2C and B2B marketing

  • Physical and digital channels

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Assisted by AI

  • Dynamic, easy-to-use content editor

  • Experimentation and optimization

  • AI-recommended channels

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Easy for business users

  • Natural-language segments and journeys

  • Easily defined journey triggers

  • Engaging events with Microsoft Teams