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Microsoft Dynamics 365 Marketing

Enable your organization with full view of the buyer’s journey from prospect to customer
with an advanced marketing automation platform.


Engage customers in real time

Design, predict, and deliver content for personalized customer journeys.


Win customers and earn loyalty faster

Orchestrate customer journeys to provide a holistic experience.


Build customer trust with a unified, adaptable platform

Use built-in features to help with compliance requirements and protect customer data.

Why Dynamics 365 Marketing

Drive meaningful customer interactions across digital and physical channels, converting insights to AI-powered actions for customer loyalty to achieve business success.

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End-to-end experiences

  • Real time customer-led journeys

  • B2C and B2B marketing

  • Physical and digital channels


Assisted by AI

  • Dynamic, easy-to-use content editor

  • Experimentation and optimization

  • AI-recommended channels


Easy for business users

  • Natural-language segments and journeys

  • Easily defined journey triggers

  • Engaging events with Microsoft Teams

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