SAP on Azure

Managed Services

Image by Glenn Carstens-Peters

NTT DATA offers best-in-class support for SAP workloads and Azure infrastructure backed by our certified specialists in SAP and Microsoft Azure.

Our Managed Services engagement consists of two phases:

In the Service Readiness phase, we provide the following:

  • Formulation of Service Delivery Processes and support ecosystem

  • Knowledge Transfer Session with vendors and internal IT

  • Update existing documentation and data

  • Shadow and Reverse Knowledge Transfer with customer’s internal IT and Vendors’ processes and get involved on issue resolution and service request fulfillment

  • Finalize to-be Processes

  • Operate without SLA compliance

Service Readiness

In the Operate phase, the following are provided:

  • Full implementation of the application support framework and Business as Usual (BAU) activities

  • Operate under agreed service levels on the 2nd Month of Operate Phase

  • Monthly Service Review for continuous Service Improvement

Operate Phase

We have proven capability to manage any SAP solution stack at a competitive, cost-effective price point.

Our support contracts include the following:

NTT DATA is both a global leader in SAP S/4HANA and a Microsoft gold partner.

With over 5,000 SAP customers in 58 countries and over 188 S/4 HANA projects , our SAP pedigree combined with our Microsoft cloud capabilities allow us to provide you with the right expertise to guide you successfully towards SAP on Microsoft Azure. 

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Learn more about our Managed Services for SAP on Azure.