_pn.png){kind=small}
SAP on Azure
Managed Services
NTT DATA offers best-in-class support for SAP workloads and Azure infrastructure backed by our certified specialists in SAP and Microsoft Azure.
Our Managed Services engagement consists of two phases:
In the Service Readiness phase, we provide the following:
-
Formulation of Service Delivery Processes and support ecosystem
-
Knowledge Transfer Session with vendors and internal IT
-
Update existing documentation and data
-
Shadow and Reverse Knowledge Transfer with customer’s internal IT and Vendors’ processes and get involved on issue resolution and service request fulfillment
-
Finalize to-be Processes
-
Operate without SLA compliance
Service Readiness
In the Operate phase, the following are provided:
-
Full implementation of the application support framework and Business as Usual (BAU) activities
-
Operate under agreed service levels on the 2nd Month of Operate Phase
-
Monthly Service Review for continuous Service Improvement
Operate Phase
We have proven capability to manage any SAP solution stack at a competitive, cost-effective price point.
Our support contracts include the following:
NTT DATA is both a global leader in SAP S/4HANA and a Microsoft gold partner.
With over 5,000 SAP customers in 58 countries and over 188 S/4 HANA projects , our SAP pedigree combined with our Microsoft cloud capabilities allow us to provide you with the right expertise to guide you successfully towards SAP on Microsoft Azure.
